Subject: New Reply Received -
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 15 Aug 2022 11:05:13 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Still show shipping process</div>
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<div>On Mon, 15 Aug 2022, 15:03 syeda komal, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">How am place return process</div>
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<div dir="ltr" class="gmail_attr">On Mon, 15 Aug 2022, 08:46 Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Muhammad</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(245,247,249);text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none' dir="ltr">We sincerely apologize for any inconvenience caused to you, however, we would like to inform you that your order 9581899482 status has been updated successfully now </span>you can return online purchases through the below three channels:<br> <br>·You can contact our customer support team on 800-629823 to make a return and to be notified of the refund amount based on our return policy.<br>·You can also make the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br>·You can now drop off your return to any (maxfashion) store across the UAE.<br> </div>
<div dir="ltr"><strong>** Please note, that all ELECTRONIC items are non-returnable as per our returns policy.</strong></div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2043371279348'>Screenshot_20220815-150352_Max.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4731366