Subject: New Reply Received - Complain of Defaulted items
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 22 Dec 2020 08:41:43 +0000

Hi Sohaib Ahmed,  The customer has responded to the ticket.  Complain of Defaulted items  Ticket comment <div dir="auto">Hey can i get a replacement of the items from store or online instead of the refund??<div dir="auto"><br></div>
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<div>On Tue, 22 Dec 2020, 04:56 k i, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">k i</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;</span><br>Date: Mon, 21 Dec 2020, 20:41<br>Subject: Complain of Defaulted items<br>To:  &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
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<br><br><div dir="auto">Hello splash team,<div dir="auto">I am a regular customer of splash ,majority of the times i buy clothes online frm splash. This Time i ordered some jewellery to wear  but to my surprise i got defaulted items .i trusted the quality  so much as it was from splash i didnot open and check till i had to  wear it 2 days back.i saw one of the jewellery pearl bracelet was broken and the other anklet i tried to wear it the strings just came out and another bracelet the studs are missing.i am attaching the pictures and mentioning order number here in the email for your reference.</div>
<div dir="auto">Order number </div>
<div dir="auto">9617197149 for pearl detail bracelet and set of 3- Embelished bangles</div>
<div dir="auto">9622036734 for set of 3 embelished adjustable anklets.</div>
<div dir="auto">As i m a your very loyal customer i am looking forward to early reply from you and help in return of these items as they are of no good to me.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1904504