Subject: Ticket Assigned - delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 17 Jun 2021 11:19:57 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery marga nitollano                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  marga nitollano Bot:  Hi Marga Nitollano ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6319066122 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542849734            03:10 PM, 17th Jun                     marga nitoll
 ano                    thnk u           03:10 PM, 17th Jun                   Fatma                   Hi Marga ,  Good Afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           03:11 PM, 17th Jun                   Fatma                   I can see that you are contacting us to know the status of your order number 6319066122           03:12 PM, 17th Jun                   Fatma                   Our delivery agent will call you on your contact number ; +966542849734 before the delivery.           03:15 PM, 17th Jun                     marga nitollano                    ok thnk u           03:15 PM, 17th Jun                   Fatma                   You can also track your order on Land mark website https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FC0615210002963&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar using the tracking number FC0615210002963.           03:16 PM, 
 17th Jun                   Fatma                   Is there anything else i can help you with?           03:16 PM, 17th Jun                     marga nitollano                    nothing else.... just i want to inform u that one of your delivery man he ignore my call and my msg in watsapp           03:17 PM, 17th Jun                   Fatma                   We are really sorry to know this, don't worry we will arrange the delivery with another delivery agent to avoid this problem.           03:18 PM, 17th Jun                   Fatma                   We sincerely apologies for any inconvenience caused to you.           03:18 PM, 17th Jun                   Fatma                   Is there anything else i can help you with for today?           03:18 PM, 17th Jun                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:19 PM, 17th Jun                                          View conversation in Fres
 hchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2727575