Subject: New Reply Received - Refund
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 16 Jun 2021 23:05:11 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Refund  Ticket comment <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMDY0MDA5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.K0vM-qOsdqPIJuQWk_SUer905wQtSJDsLsP8cCUoPlE"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 13 Jun 2021, at 8:03 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Hanan,<br><br>Thank you for your reply.<br><br>Please accept our apologies for the inconvenience caused and for the delay.<br><br>We request you to contact your bank and share with us your bank statement form 5/5/2021 till today's date so we will be able to investigate and assist you. <br><br>Thanks for your cooperation and appreciate your understanding with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>your friends,<br>Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2664001