Subject: Ticket Assigned - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 16 Jun 2021 09:52:58 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Dear babyshop,

I accidentally placed 2 orders with the same product. I hope you would be able to process product number: 8270427742.
And cancel order number: 8270428648. 
Please and thank you.

Apologize for the mistake.
Wish you the best. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2722269