Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 12 Jun 2021 17:23:54 +0000

Hi Fatma Maher,  
  The following message composed by you on ticket 2704375 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,     Problem Statement: Wrong Delivery      Order Date : Jun 11, 2021  Order ID:9668878804  Tracking ID: FP061121000904     Assistance Required: need to provide POD.     Issue Description: The customer has placed a order on  Jun 11, 2021, the order status has been changed to delivered, but the customer is claiming he didn't receive the order.  ​   so please investigate the issue and provide us the proof of delivery.     Regards,  Fatma Maher