Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 12 Jun 2021 12:08:11 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect monik patel                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  monik patel Bot:  Hi Monik Patel ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7469003836 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97366391628            04:00 PM, 12th Jun                     monik patel                    Ok           04:00 PM, 12th Jun                   Fatma                   Hi Monik , Good Afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           04:00 PM, 12th Jun                     monik patel                    I want to know how many days will it take for my order to reach the store           04:00 PM, 12th Jun                     monik patel                    My order number is 7469003836           04:01 PM, 12th Jun                     monik patel                    ???           04:02 PM, 12th Jun                   Fatma                   Could you please allow me 2 minutes to check your order details?           04:05 PM, 12th Jun                   Fatma                   We see that you have placed your order on Jun 11, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           04:06 PM, 12th Jun                   Fatma                   Is there anything else i can help you with?           04:06 PM, 12th Jun                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:07 PM, 12th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2704260