Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 19:20:07 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  escalation  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/f4hM8SGWBfckCYkWbtoZ6w~~/AALN9wA~/RgRiokfhPVcDc3BjQgpgvmEUwWBMN96tUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
 
<div>Kindly note that the order has been exported to be returned. <br>
<br>
Best regards, </div>

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<br>
<span class="labelnormal"><span class="labelname_sf">Bassil Thayabeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>9/6/2021 7:48 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>RE: [#2660365] - escalation<br>
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<div class="MsoNormal">Hi <a href="mailto:[email-masked]" id="OWAAMA8EEC985028B42589C364177E3C67232" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@[email-masked]</span></a>,</div>

<div class="MsoNormal"> </div>

<div class="MsoNormal">Please get the delivery done ASAP.</div>

<div class="MsoNormal"> </div>

<div>
<div class="MsoNormal">Thankyou and Regards,</div>

<div class="MsoNormal">Faraz Lohani</div>

<div class="MsoNormal">Customer Support Associate</div>

<div class="MsoNormal">Customer Service</div>

<div class="MsoNormal">[email-masked]</div>
</div>

<div class="MsoNormal"> </div>

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<div class="MsoNormal">
<b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, June 2, 2021 7:09 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#2660365] - escalation</div>
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<div class="MsoNormal"> </div>

<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,<br>
<br>
Problem Statement: Late Delivery</span></div>
</div>

<div>
<div class="MsoNormal">
<br>
<span style="font-size:10.5pt;font-family:'-apple-system'">Order Date : May 27, 2021<br>
Order ID:  6312136351<br>
Tracking ID: SD002131292</span>
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<div class="MsoNormal">
<br>
<span style="font-size:10.5pt;font-family:'-apple-system'">Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 5/28/21   but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Fatma Maher.</span>
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<div class="MsoNormal">
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<span style="font-size:1pt;font-family:'fdtktid';color:white">2660365:1125156</span><span style="font-size:10.5pt;font-family:'-apple-system'"> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2660365