Subject: Ticket Assigned - delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 11:52:40 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9668152308 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971502028603            03:35 PM, 09th Jun                   Fatma                   Hi, Good Afte
 rnoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           03:35 PM, 09th Jun                     hi                    Ok           03:36 PM, 09th Jun                   Fatma                   I can see that you are contacting us to know the status of your order number 9668152308           03:38 PM, 09th Jun                     hi                    Yes           03:38 PM, 09th Jun                     hi                    I received a text msg a while ago           03:39 PM, 09th Jun                     hi                    Hi, we missed you! We were unable to deliver your item on 2021-06-09 15:22:09 . We will re-attempt the delivery. Click to give feedback https://www.fareye.co/customer-interaction.html?ZUi8rEv0F/iePpeNV37wNg==#/ Stay Happy!           03:40 PM, 09th Jun                     hi                    Hello, are you there?           03:41 PM, 09th Jun                   Fatma                   Could you please allow me 2 minutes to check
  your order details?           03:44 PM, 09th Jun                   Fatma                   +971502028603  Is this your correct contact number?           03:45 PM, 09th Jun                     hi                    Yes           03:45 PM, 09th Jun                     hi                    If not how would I have got the txt msg?           03:46 PM, 09th Jun                   Fatma                   We sincerely apologies for any inconvenience caused to you.           03:51 PM, 09th Jun                     hi                    Ok.           03:51 PM, 09th Jun                   Fatma                   Our courier partner will try to contact you to deliver the order ASAP.           03:51 PM, 09th Jun                     hi                    Ok. Thank you.           03:51 PM, 09th Jun                   Fatma                   Within 2-3 days if you did not receive the order kindly contact us again, and we will be happy to assist you.           03:52 PM, 09th Jun                   Fatm
 a                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:52 PM, 09th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2692348