Subject: New Reply Received - Center Point Declined Payment - Purchase Ref 101KPOS21142A673
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Jun 2021 18:28:36 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Center Point Declined Payment - Purchase Ref 101KPOS21142A673  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
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<span style="margin:0px;background-color:rgb(255, 255, 255)">Good Evening</span>
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<div style="margin:0px;background-color:rgb(255, 255, 255)">As requested, please find below screen shot of the transaction which was declined and debited from my account.</div>
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<div style="margin:0px;background-color:rgb(255, 255, 255)">Appreciate your kind support to check and reverse the amount to my account asap.</div>
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<img style="margin:0px;max-width:100%;height:auto;cursor:pointer" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNzk1Nzk2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.U5UcoGdwtxXlajqK8ZUDpF0jTGK_JrZJFa1f-Bb8gyI"><br>
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<div style="margin:0px;font-size:12pt;color:rgb(0, 0, 0)">Regards</div>
<span style="margin:0px;font-size:12pt;color:rgb(0, 0, 0)">Suhail</span>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, June 7, 2021 8:28 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2611532] - Center Point Declined Payment - Purchase Ref 101KPOS21142A673
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<div dir="ltr">Hi Suhail,<br>
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Thank you for reaching out to us with your concern.<br>
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Please accept our sincere apologies for the late response.<br>
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We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.<br>
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We would request you to please share with the Transaction ID, date of debit and email id used to place the order, in order to investigate further.<br>
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We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2611532