Subject: Ticket Assigned - click and collect
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 08 Jun 2021 10:59:25 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect hassan juma sauti                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hassan juma sauti Bot:  Hi Hassan Juma Sauti ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6316041218 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557604673            02:36 PM, 08th Jun                   Fatma 
                   Hi Hassan , Good Afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           02:53 PM, 08th Jun                   Fatma                   I can see that you are contacting us to know the status of your order number 6316041218           02:54 PM, 08th Jun                   Fatma                   Could you please allow me 2 minutes to check your order details?           02:57 PM, 08th Jun                   Fatma                   Your order ID6316041218 is now ready for collection.    Kindly make sure to have your Emirates ID or Passport, during the pickup.           02:58 PM, 08th Jun                   Fatma                   Is there anything else i can help you with?           02:58 PM, 08th Jun                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:59 PM, 08th Jun                                          View conversation in Freshchat https
 ://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2687332