Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Jun 2021 10:59:06 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect shihar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shihar Bot:  Hi Shihar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9666831057 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505470651            02:36 PM, 08th Jun                     shihar                    
 hello           02:39 PM, 08th Jun                   Fatma                   Hi Shihar, Good Afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           02:53 PM, 08th Jun                   Fatma                   I can see that you are contacting us to know the status of your order number 9666831057           02:54 PM, 08th Jun                   Fatma                   Could you please allow me 2 minutes to check your order details?           02:55 PM, 08th Jun                   Fatma                   We would like to inform you that after checking the order details we can see that your order with ID 9666831057, has been successfully collected by you on 6/7/21 7:33 PM           02:56 PM, 08th Jun                   Fatma                   Is there anything else i can help you with?           02:56 PM, 08th Jun                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.         
   02:58 PM, 08th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2687331