Subject: New Reply Received - Please i need help to get my refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Jun 2021 15:15:15 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Please i need help to get my refund  Ticket comment <div>Please check and resolve it has been more than 12 working days and still my refund is not credited please please solve my issue it has been 2 months <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Sunday, May 23, 2021, 11:13 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Muhammad,</div>
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<div dir="ltr">Thank you for your reply.</div>
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<div dir="ltr">With the reference to the order ID:6293845897 ,we would like to inform you that we have processed the refund of amount (SAR353.147) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div dir="ltr">With the reference to the order ID:​6293047417, We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid online will be refunded back to your my credit wallet.<br>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2600753