Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Jun 2021 10:46:36 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect hi good afternoon                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  hi good afternoon Bot:  Hi Hi Good Afternoon ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7467118463 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097336396984            02:36 PM, 06th Jun                   Fatma                   Hi, Good Afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           02:37 PM, 06th Jun                     hi good afternoon                    Hi           02:38 PM, 06th Jun                     hi good afternoon                    I want to check my order if ready for collection           02:38 PM, 06th Jun                     hi good afternoon                    0097336396984           02:39 PM, 06th Jun                     hi good afternoon                    7467177196           02:39 PM, 06th Jun                     hi good afternoon                    7467118463           02:39 PM, 06th Jun                   Fatma                   Thank you for sharing the order number with me           02:41 PM, 06th Jun                     hi good afternoon                    2 orders           02:41 PM, 06th Jun                   Fatma                   We see that you have placed your order on Jun 5, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           02:44 PM, 06th Jun                   Fatma                   Is there anything else i can help you with?           02:44 PM, 06th Jun                     hi good afternoon                    No           02:44 PM, 06th Jun                     hi good afternoon                    Thank you so much           02:44 PM, 06th Jun                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:46 PM, 06th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2677691