Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Jun 2021 15:45:40 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund fatima                    Bot:  Hi again! Bot:  Please enter your name Customer:  fatima Bot:  Hi Fatima ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:40 PM, 05th Jun                   Fatma                   Hi Fatima, Good Evening, Thank you for contacting us. My name is Fatma,i will be happy to help you.           07:40 PM, 05th Jun                     fatima                    مرحبا ، ابي اعرف شلون استعمل الفلوس اللي رجعتلي بالحساب           07:41 PM, 05th Jun                     fatima                    كنت مرجعه قطعه ورجعولي الفلوس و مب عارفه استعملها           07:41 PM, 05th Jun                   Fatma                   يمكنك استخدام حساب رصيدي الخاص بك في عملية الشراء عبر الإنترنت في 5 خطوات سهلة: الخطوة 1 - ما عليك سوى تسجيل الدخول إلى حسابك الخطوة 2 - ابدأ التسوق الخطوة 3 - أضف العناصر المختارة إلى السلة الخطوة 4 - انتقل إلى الخروج الخطوة 5 - حدد رصيدي كخيار دفع           07:43 PM, 05th Jun                   Fatma                   هل لديك أي إستفسار أخر؟           07:43 PM, 05th Jun                   Fatma                   كان من دواعي سروري مساعدتكم.            07:45 PM, 05th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2674584