Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Jun 2021 11:38:24 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  escalation  Ticket comment <div dir="auto">How many days do you want to deliver the item. You just study the system from some good company like Amazon, Noon etc..<div dir="auto"><br></div>
<div dir="auto">No proper reply over phone or email</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 5 Jun, 2021, 3:14 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Rajeev,<br><br>Thank you for your patience.<br><br>We sincerely apologies for the delay in getting back to you.<br><br>We have heard back from our team at this time and they have advised us that they are investigating regarding the same at this time. We will update you as soon as we receive further update from them.<br><br>We request you to please allow us some more time so we can assist you regarding this accordingly.<br><br>We appreciate your continued cooperation and patience with us.<br><br>Your Friends,<br>The Support Team.</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2654927