Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Jun 2021 18:02:29 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  escalation  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/tLbII095nyl7I5VKv7Tv-Q~~/AALN9wA~/RgRil6muPVcDc3BjQgpgri52tmB60MFRUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
<br>
Kindly note that we will arrange for the delivery to be done at the earliest as requested.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>1/6/2021 8:12 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2655735] - escalation<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Update phone number</div>

<div dir="ltr">
<br>
Order Date : May 27, 2021<br>
Order ID: 6312196370<br>
Tracking ID: SD002141713<br>
<br>
Kindly update the number and arrange a delivery asap.<br>
Customer contact number: 552953579<br>
<br>
Regards,<br>
Fatma Maher.</div>
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<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/ICVg6CBVDZB5rVAYMkkPaw~~/AALN9wA~/RgRil6muPlcDc3BjQgpgri52tmB60MFRUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2655735