Subject: Ticket Assigned - need es
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Jun 2021 12:20:14 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need es mirza aadil baig                    Bot:  Hi again! Bot:  Please enter your name Customer:  mirza aadil baig Bot:  Hi Mirza Aadil Baig ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9665010412 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:04 PM, 01st Jun      
              Fatma                   Hi Mirza Aadil Baig  , Good Afternoon  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           04:04 PM, 01st Jun                     mirza aadil baig                    Hi dear           04:05 PM, 01st Jun                     mirza aadil baig                             04:05 PM, 01st Jun                     mirza aadil baig                    I am not receiving mu order today           04:05 PM, 01st Jun                     mirza aadil baig                    Can o go nearest store of babyshop and receive my order ?           04:06 PM, 01st Jun                     mirza aadil baig                    Tell me about my order           04:06 PM, 01st Jun                     mirza aadil baig                    Are you there           04:10 PM, 01st Jun                   Fatma                   Could you please allow me 2 minutes to check your order details?           04:10 PM, 01st Jun                     mirza aadil b
 aig                    Ok m waiting here           04:10 PM, 01st Jun                   Fatma                   For sorry no we can not change the delivery address           04:14 PM, 01st Jun                   Fatma                   we  will contact our team to deliver your order asap           04:14 PM, 01st Jun                     mirza aadil baig                    Now what can i do           04:14 PM, 01st Jun                     mirza aadil baig                    How many days more for my order           04:14 PM, 01st Jun                     mirza aadil baig                    I need that product very urgently           04:15 PM, 01st Jun                     mirza aadil baig                    U see in scren short delivery time date           04:15 PM, 01st Jun                     mirza aadil baig                    Can u give me your delivery team contact           04:16 PM, 01st Jun                   Fatma                   We sincerely apologize for any inconvenience cau
 sed,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:16 PM, 01st Jun                   Fatma                   Is there anything else i can help you with?           04:16 PM, 01st Jun                     mirza aadil baig                    0507897869 please contact with me           04:16 PM, 01st Jun                   Fatma                   Our team will contact you on this number           04:19 PM, 01st Jun                   Fatma                   We request you to please allow us some time so we can work on this and do the needful.           04:19 PM, 01st Jun                   Fatma                   Is there anything else i can help you with?           04:19 PM, 01st Jun                     mirza aadil baig                    Ok dear           04:19 PM, 01st Jun                     mirza aadil ba
 ig                    Thankyou so much           04:19 PM, 01st Jun                   Fatma                   Our team will contact you on this emIL [email-masked]           04:19 PM, 01st Jun                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:19 PM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2654511