Subject: Ticket Assigned - need es
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Jun 2021 12:18:27 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need es mohamed ayman                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohamed ayman Bot:  Hi Mohamed Ayman ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9664725583 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569447708            04:12 PM, 01st Jun                   Fatma      
              HiMohamed Ayman  , Good Afternoon  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           04:13 PM, 01st Jun                     mohamed ayman                    I have this order since 5 days           04:14 PM, 01st Jun                   Fatma                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           04:15 PM, 01st Jun                     mohamed ayman                    Ok           04:16 PM, 01st Jun                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:18 PM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2654499