Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Jun 2021 12:11:19 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9665651612 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569963374            03:49 PM, 01st Jun                   Fatma                   Hi, Goo
 d Afternoon  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           03:50 PM, 01st Jun                     hi                    Hi Fatma           03:50 PM, 01st Jun                     hi                    Please could I have an update on my orders           03:50 PM, 01st Jun                     hi                    9665206941           03:50 PM, 01st Jun                     hi                    And 9665651612           03:51 PM, 01st Jun                   Fatma                   Did you receive your order ?           03:54 PM, 01st Jun                   Fatma                   What do you mean by update ?           03:54 PM, 01st Jun                   Fatma                   Hi, I'm not getting a response from you. Are we still connected?           03:55 PM, 01st Jun                     hi                    When will my order be ready for collection?           03:55 PM, 01st Jun                     hi                    I just placed an order 
 for another item and it was confirmed right away and is ready for collection           04:00 PM, 01st Jun                   Fatma                   It takes 2-3 days to be delivered at the store  our team will contact you once it is ready           04:00 PM, 01st Jun                     hi                    There is no update on collection status of these order numbers 9665206941 and           04:00 PM, 01st Jun                   Fatma                   Is there anything else i can help you with?           04:01 PM, 01st Jun                     hi                    And 9665651612           04:01 PM, 01st Jun                   Fatma                   It takes 2-3 days to be delivered at the store our team will contact you once it is ready           04:04 PM, 01st Jun                   Fatma                   Is there anything else i can help you with?           04:04 PM, 01st Jun                   Fatma                   It was a pleasure to assist you. Thank you for shopping with 
 us.  Have a wonderful day.           04:11 PM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2654443