Subject: Ticket Assigned - Conversation with neelofar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Jun 2021 12:03:28 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with neelofar neelofar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  neelofar Bot:  Hi Neelofar ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9665591436 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557189564            03:48 PM, 01st Jun                   Fatma           
         Hi Neelofar, Good Afternoon  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           03:49 PM, 01st Jun                     neelofar                    9665591436 is my order number.... it's showing out for delivery but since morning....           03:50 PM, 01st Jun                     neelofar                    How much time it will take...can you tell me           03:50 PM, 01st Jun                     neelofar                    Because tomorrow I have to left Dubai for Fujairah           03:50 PM, 01st Jun                     neelofar                    I need it today....please help           03:50 PM, 01st Jun                     neelofar                    ?           03:51 PM, 01st Jun                     neelofar                    Hello           03:52 PM, 01st Jun                     neelofar                    ?           03:53 PM, 01st Jun                   Fatma                   Could you please allow me 2 minutes to check your 
 order details?           03:54 PM, 01st Jun                   Fatma                   Yes , your order is out for delivery our team will contact you on this number +971557189564           03:59 PM, 01st Jun                   Fatma                   Is there anything else i can help you with?           03:59 PM, 01st Jun                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:03 PM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2654390