Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Jun 2021 09:03:06 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect zubair                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zubair Bot:  Hi Zubair ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9664935976 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551888324            12:58 PM, 01st Jun                   Fatma                   Hi Zubair, Good Afternoon  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           12:59 PM, 01st Jun                     zubair                    Hi it is about my order           12:59 PM, 01st Jun                     zubair                    9664935976           12:59 PM, 01st Jun                   Fatma                   Thank you for sharing the order number with me           01:01 PM, 01st Jun                   Fatma                   Could you please allow me 2 minutes to check your order details?           01:01 PM, 01st Jun                     zubair                    K           01:01 PM, 01st Jun                   Fatma                   We see that you have placed your order on May 28, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           01:01 PM, 01st Jun                   Fatma                   Is there anything else i can help you with?           01:01 PM, 01st Jun                     zubair                    No thts  it .thank u           01:02 PM, 01st Jun                   Fatma                   كان من دواعي سروري مساعدتكم.            01:02 PM, 01st Jun                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:02 PM, 01st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2653341