Subject: Ticket Assigned - offers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 15:22:31 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  offers jamil                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jamil Bot:  Hi Jamil ,what do you need help with? Customer:  /startOver Bot:  Hi Jamil ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.  
  Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503162575            07:17 PM, 31st May                   Fatma                   Hi Jamil, Good Evening  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           07:18 PM, 31st May                     jamil                    End of season sale finished today?           07:18 PM, 31st May                   Fatma                   
 Today is the last day           07:21 PM, 31st May                     jamil                    Ok thanks           07:22 PM, 31st May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:22 PM, 31st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2650166