Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 13:35:46 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect manupaul                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  manupaul Bot:  Hi Manupaul ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8264906944 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96560466534            05:27 PM, 31st May                     manupaul                    Ok           05:28 PM, 31st May                   Fatma                   Hi Manupaul, Good Afternoon  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           05:29 PM, 31st May                   Fatma                   I can see that you are contacting us to know the status of your order number 8264906944           05:30 PM, 31st May                   Fatma                   We see that you have placed your order on May 28, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           05:32 PM, 31st May                     manupaul                    Ok           05:33 PM, 31st May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:35 PM, 31st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2649545