Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 18:24:19 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Hi Max,<div><br></div>
<div>Can you please extend the validity to 2 more days  as i forgot to use the card before 22nd may. I have already selected the items and added them to the basket but unfortunately the promo code is showing as expired. It will be very helpful if you can extend the validity to 2 more days at least until tomorrow.  </div>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>9781534907-43094177-68894-</span><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>56205.</span><br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNTExMzcyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jNn2o1lCUOY0gRPHODGvg4FcoXGMehHiRi_8DFZqKV4" alt="image.png" width="472" height="106"><br>
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<br><div><div dir="ltr" class="gmail_signature"><div dir="ltr">
<div><font color="#351c75">Anas PS</font></div>
<div><font color="#351c75"><strong>+971 55 8951771</strong></font></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Dec 8, 2020 at 1:23 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Anas,<br><br>Thank you for your ​patience.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We apologise for the inconvenience caused to you.<br>
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<div dir="ltr">We would like to inform you that your refund voucher expiry date has been extended till 22nd May 2021. Once again please accept our sincere apologies for the delay in resolving your issue.</div>
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<div dir="ltr">We request you to please simply use the refund voucher that you have received under the "Promo Code" section on Max website when checking out and you will be able to redeem it. For your reference, your voucher code is  9781534907-43094177-68894-56205.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1730732