Subject: Ticket Assigned - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 14:45:36 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return fareesah malik                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fareesah malik Bot:  Hi Fareesah Malik ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505090168            06:43 PM, 30th May                   Fatma                   Hi Fareesah , Good Evening  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           06:43 PM, 30th May                     fareesah malik                    Hi           06:43 PM, 30th May                     fareesah malik                    So basically           06:43 PM, 30th May                     fareesah malik                    I ordered this jacket and i woukd like to return it but           06:44 PM, 30th May                     fareesah malik                    When i first opened it, i saw lipstick on the sleeve           06:44 PM, 30th May                     fareesah malik                    And i did not put it there           06:44 PM, 30th May                     fareesah malik                    Will the return go through?           06:44 PM, 30th May                   Fatma                   Yes you can return it by our courier team           06:45 PM, 30th May                     fareesah malik                    Alright           06:45 PM, 30th May                     fareesah malik                    Thank you so much           06:45 PM, 30th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:45 PM, 30th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2644738