Subject: Ticket Assigned - offers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 09:26:35 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  offers shoaib                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shoaib Bot:  Hi Shoaib ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:14 PM, 30th May                   Fatma                   Hi Shoaib, Good Afternoon , Thank you for contacting us. My name is Fatma,i will be happy to help you.           01:15 PM, 30th May                     shoaib                    Hello, my name is shoaib, please advise how to redeem icsabb points online?           01:15 PM, 30th May                     shoaib                    ?           01:18 PM, 30th May                   Fatma                   Sorry i don't know what is icsabb points           01:18 PM, 30th May                     shoaib                    The points availed from using sabb bank credit card           01:19 PM, 30th May                   Fatma                   We are really sorry but we do not accept Sabb bank points online at this time           01:25 PM, 30th May                   Fatma                   Is there anything else i can help you with?           01:25 PM, 30th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:26 PM, 30th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2642977