Subject: New Reply Received - Center Point Declined Payment - Purchase Ref 101KPOS21142A673
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 May 2021 10:15:53 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Center Point Declined Payment - Purchase Ref 101KPOS21142A673  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Good Afternoon</div>
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Please note that I'm enquiring about purchase ref 101KPOS21142A673 which was declined and got debited from my account, kindly refer below screen shot of my account details.</div>
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Kindly check and reverse the amount to my account asap.</div>
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<img style="margin:0px;max-width:100%;cursor:pointer;height:auto" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNDk4NzY0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8jVHxAIEbrCtx6c6Yt7cM2ZEmZW6Y_U2KnxkqRQca_I"><br>
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Regards</div>
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Suhail</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, May 23, 2021 11:44 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2611532] - Center Point Declined Payment - Purchase Ref 101KPOS21142A673
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<div dir="ltr">Hi Suhail,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2611532