Subject: Ticket Assigned - Conversation with subramanian
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 16:03:06 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with subramanian subramanian                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  subramanian Bot:  Hi Subramanian ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card
  - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  9659256331            07:39 PM, 27th May                     subramanian                    when i get my refund           07:39 PM, 27th May                   Fatma                   My name is Fatma,i will be happy to help you.           07:39 PM, 27th May                     subramanian                    return date 11 may           07:39 PM, 27th May                     su
 bramanian                    9659256331           07:39 PM, 27th May                     subramanian                    when i get my refund and 28 which date available           07:40 PM, 27th May                     subramanian                    ready to buy 3 colour same design 28 size           07:40 PM, 27th May                     subramanian                    what happen Fatma Madam           07:41 PM, 27th May                     subramanian                    ????????????????????????????           07:41 PM, 27th May                   Fatma                   We would like to inform you that we have processed the refund of amoun(AED119.00) on (5/11/21) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           07:44 PM, 27th May                     subramanian                    still now i am not get it           07:45 PM, 27th May                     subramanian                    when I get  finally          
  07:46 PM, 27th May                     subramanian                    until this month end expect that amount madam and what happened that brand same model past 1 year 28 size not availbe it possible if i get           07:47 PM, 27th May                     subramanian                    okie thanks madam reply also delay so refund also delay no cheat thanks lot           07:50 PM, 27th May                   Fatma                   Kindly share your bank statement with us to do the needful           07:56 PM, 27th May                   Fatma                   Hi, I'm not getting a response from you. Are we still connected?           08:02 PM, 27th May                   Fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:02 PM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/
 helpdesk/tickets/2632657