Subject: Ticket Assigned - Conversation with ahamed jaseem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 15:57:24 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahamed jaseem ahamed jaseem                    Customer:  Not yet  solved Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Ahamed Jaseem ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9664389694 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:41 PM, 27th May                     ahamed jaseem                    W
 ant cancel and refund this order           07:41 PM, 27th May                   Fatma                   Hi, Good afternoon , Thank you for contacting us. My name is Fatma,i will be happy to help you.           07:42 PM, 27th May                     ahamed jaseem                    9664389694           07:42 PM, 27th May                     ahamed jaseem                    I want canc and refund this orde           07:42 PM, 27th May                     ahamed jaseem                    Before ordering items delivery day will be 1 to 2 working days           07:43 PM, 27th May                     ahamed jaseem                    Now taking 4 working day           07:43 PM, 27th May                     ahamed jaseem                    Hello           07:46 PM, 27th May                   Fatma                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.           07:51 PM, 27th May                   Fatma   
                 Is there anything else i can help you with?           07:56 PM, 27th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:57 PM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2632632