Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 May 2021 13:41:18 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery kush                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kush Bot:  Hi Kush ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9663754191 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0528738253            05:35 PM, 26th May                   Fatma                   Hi Kush, Good evening , Thank you for contacting us. My name is Fatma,i will be happy to help you.           05:35 PM, 26th May                     kush                    Hi           05:35 PM, 26th May                     kush                    Just wanted to get an update on the order           05:36 PM, 26th May                     kush                    9663754191           05:36 PM, 26th May                   Fatma                   Could you please allow me 2 minutes to check your order details?           05:37 PM, 26th May                     kush                    ?           05:37 PM, 26th May                     kush                    Surely           05:37 PM, 26th May                   Fatma                   We see that you have placed your order on May 24, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           05:38 PM, 26th May                   Fatma                   Is there anything else i can help you with?           05:38 PM, 26th May                     kush                    Oh ok           05:39 PM, 26th May                     kush                    While ordering it showed 1 to 2 business days           05:39 PM, 26th May                   Fatma                   Is there anything else i can help you with?           05:39 PM, 26th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:41 PM, 26th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2627487