Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 May 2021 11:08:06 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery christine hany                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  christine hany Bot:  Hi Christine Hany ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502861020            02:54 PM, 25th May                     christine hany                    0502871020           02:54 PM, 25th May                   Fatma                   Hi Christine , Good afternoon , Thank you for contacting us. My name is Fatma,i will be happy to help you.           02:57 PM, 25th May                     christine hany                    Arabic?           02:58 PM, 25th May                     christine hany                    Hi fatma           02:58 PM, 25th May                   Fatma                   مرحبا ;كرستين مساء الخير معك فاطمة,يسرني أن أساعدك.           02:58 PM, 25th May                     christine hany                    لو سمحتي طلبت اوردر واستلمته عربية اطفال واللي وصلني مختلفعن الصورة           02:59 PM, 25th May                     christine hany                    مختلف           02:59 PM, 25th May                   Fatma                   نأسف بشدة لمعرفتنا أنكِ قد إستلمت طلباً مختلفاً عن الذي طلبته.نطلب من سيادتك إرسال صورة للمنتج مع رقم الطلب, حتي يتم اتخاذ الإجراءات اللازمة.           03:00 PM, 25th May                     christine hany                    هي العربية في اختلاف بسيط           03:00 PM, 25th May                     christine hany                    عايزة اعرف هل بطانة العربية ناقصة           03:00 PM, 25th May                     christine hany                    ولا لونها كدا           03:00 PM, 25th May                   Fatma                   .نطلب من سيادتك إرسال صورة للمنتج مع رقم الطلب, حتي يتم اتخاذ الإجراءات اللازمة.           03:02 PM, 25th May                     christine hany                    بحاول ابعت الصورة           03:03 PM, 25th May                     christine hany                    مش عارفة           03:03 PM, 25th May                   Fatma                   يمكنك إرسال الصورة عبر البريد           03:04 PM, 25th May                   Fatma                   [email-masked]           03:05 PM, 25th May                   Fatma                   هل لديك أي إستفسار أخر؟           03:05 PM, 25th May                   Fatma                   كان من دواعي سروري مساعدتكم.            03:07 PM, 25th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2622003