Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 May 2021 10:07:36 +0000

Hi Fatma Maher,  
  The following message composed by you on ticket 2613318 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement:  WWD DAMAGED ITEM   Order Date :  May 20, 2021 Order ID:  6309705533 Tracking ID:  16605196309705533 Item ID: Giggles Patricia Cot Bed   Assistance Required: Damaged Item Received   Issue Description: Customer emailed us informing that he/she received the item on 5/24/21 but the item which they received is damaged, customer also provided us the picture of damaged item.  Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, Fatma Maher.