Subject: refund issue 6285543100
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Tue, 25 May 2021 02:50:53 -0700 (MST)

Hi Team, 

Problem Statement: refund issue 

Order Date :Mar 18, 2021 
Order ID: 6285543100 

Assistance Required: Need Urgent refund 

Issue Description: The refund has been rejected twice, and now the refund status is Shared with Payfort, the customer complain that till now she did not get her refund and she has shared her bank statement with us, so kindly check and assist, 
Regards, 
Fatma Maher.