Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 May 2021 21:34:45 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  escalation  Ticket comment <div style='font-family: "segoe ui westeuropean", "segoe ui", helvetica, arial, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)'>
Hi. These are new orders which i return with the old one. <img alt="image/jpeg" style="max-width: 100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMzMxNDExMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iN-dj-644Yjavn6iCvkQLW20Krb26wIf-PwjZim5B4g">
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 24, 2021 10:06 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2609269] - escalation
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<div dir="ltr">Hi Jawahira ,<br>
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Thank you for contacting us.<br>
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We apologize for the inconvenience you have faced.<br>
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Kindly share with us the old order number and the tracking number that you returned the item under it and the other order number also, so we will be able to investigate and assist you.</div>
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Feel free to contact us for further assistance.<br>
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Your friends,<br>
The support team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2609269