Subject: New Reply Received - اريد طلبيتي
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 23 May 2021 12:29:37 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  اريد طلبيتي  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/H5BFMWtT7Bp00cQcS-2b5w~~/AALN9wA~/RgRii34nPVcDc3BjQgpgqadKqmDeyArWUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
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Well noted, We will do our best to attempt the delivery at the earliest convenience.<br>
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Best Regards<br>
 
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<span class="labelnormal"><span class="labelname_sf">Haneen Habash </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>23/5/2021 4:21 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>New comment - [#2570275] اريد طلبيتي<br>
 
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<div>There is a new comment in the ticket submitted by Al-jawhra to HelpMaxAE</div>
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Comment added by : Faraz Lohani<br>
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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">Hi <a href="mailto:[email-masked]" id="OWAAMB968CCB16A74453FBA574CA5A1513F19" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Support</span></a> <a href="mailto:[email-masked]" id="OWAAM8F4366FE6DC448BD8815C7F456415E45" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@[email-masked]</span></a>,</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">Please get this delivered ASAP.</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">Thankyou and Regards,</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">Faraz Lohani</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">Customer Support Associate</span></div>

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<div class="MsoNormal"><span style="font-size:11pt;font-family:'calibri' , sans-serif">[email-masked]</span></div>

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<div>From:<span style="font-size:11pt;font-family:'calibri' , sans-serif"> Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, May 22, 2021 2:54 PM<br>
<b>To:</b> [email-masked]; [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2570275] - اريد طلبيتي</span>
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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear All, <br>
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Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
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Best regards,<br>
  </span>
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<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labelnamesf">Lubna Shehadeh</span><br>
<span class="labeltitlesf">Customer Care</span></span><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7Cf5e6d67b78d94848340608d91d0fe12c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637572776300636420%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=CqPyVa2q%2BroHIFaKqmkrDmlOdKgAZgIVuluvi8HyDUY%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMjkxNTQ0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6iinWcKZOdDtRE7kNRA-TeLdIAuaKkKnz6WnxrZnpuc" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7Cf5e6d67b78d94848340608d91d0fe12c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637572776300636420%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=CqPyVa2q%2BroHIFaKqmkrDmlOdKgAZgIVuluvi8HyDUY%3D&amp;reserved=0" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>22/5/2021 10:41 AM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>[email-masked]; [email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#2570275] - </span><span style="font-size:10pt;font-family:'arial' , sans-serif">اريد</span><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span><span style="font-size:10pt;font-family:'arial' , sans-serif">طلبيتي</span><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi team </span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">The order not delivered yet .Please do the needful.</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">في السبت, 15 مايو في 3:12 PM <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span></span></div>

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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></span></div>

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<span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Any update??</span></span><br>
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<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="separator">Problem Statement: Late Delivery</span><br>
<span class="separator">Order Date : Apr 29, 2021</span><br>
<span class="separator">Order ID: 6302821138</span><br>
<span class="separator">Tracking ID: SD001875033</span><br>
<span class="separator">Customer contact number: 966553717475</span><br>
<span class="separator">Assistance Required: Need Urgent Delivery</span><br>
<span class="separator">Issue Description: The order was shipped from our side on 01/05/2021  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.</span><br>
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<span class="separator">Regards,</span><br>
<span class="separator">Samer</span></span>
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<div class="MsoNormal"><span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">في الأربعاء, 12 مايو في 8:46 AM , Max &lt;[email-masked]&gt; كتب: </span></span></div>

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<span class="separator"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></span><br>
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<span style="font-size:10.5pt;font-family:'-apple-system'"><span class="separator">Problem Statement: Late Delivery</span><br>
<span class="separator">Order Date : Apr 29, 2021</span><br>
<span class="separator">Order ID: 6302821138</span><br>
<span class="separator">Tracking ID: SD001875033</span><br>
<span class="separator">Customer contact number: 966553717475</span><br>
<span class="separator">Assistance Required: Need Urgent Delivery</span><br>
<span class="separator">Issue Description: The order was shipped from our side on 01/05/2021  but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis.</span><br>
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<span class="separator">Regards,</span><br>
<span class="separator">Samer</span></span>
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<span style="font-size:1pt;font-family:'fdtktid';color:white">2570275:1125156</span>
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