Subject: New Reply Received - Shipment Delivery Delayed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 May 2021 10:45:08 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Shipment Delivery Delayed  Ticket comment <div dir="ltr">
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<div>Hi,</div>
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<div dir="ltr">You cannot CANCEL this order and your delivery partner don’t want to DELIVER the shipment.</div>
<div dir="ltr">And most important you don’t have any idea about this shipment that where it is actually.</div>
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<div dir="ltr">I am tired of daily following up with you guys and now <span style="font-size: inherit">consider it as a forced FORCED Eid gift from me to CENTREPOINT and JAZIL.</span>
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<div style="direction: ltr">Thanks,</div>
<div style="direction: ltr">Mohammad K Neyaz</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, May 23, 2021 10:56<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re: [#2570785] - Shipment Delivery Delayed
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<div> Hi Kouser,<br>
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<div dir="ltr" style="clear:both">Thank you for your reply.</div>
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<div>We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.</div>
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<div>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.</div>
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<div>Once the order will return back to warehouse we will process the refund for the same as soon as possible.
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2570785