Subject: New Reply Received - Shipment Delivery Delayed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 May 2021 18:18:24 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Shipment Delivery Delayed  Ticket comment <div dir="ltr" style="">
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<div>Hi,</div>
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<div dir="ltr">Could you please just CANCEL this order and refund amount, I don’t want any further investigation.</div>
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<div style="direction: ltr">Thanks,</div>
<div style="direction: ltr">Mohammad K Neyaz</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, May 22, 2021 13:33<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re: [#2570785] - Shipment Delivery Delayed
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<div dir="ltr">Hi Kouser,</div>
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<div>Thank you for your patience.</div>
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<div>We sincerely apologise for the delay in getting back to you.</div>
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<div>We have heard back from our team at this time and they have advised us that they are investigating regarding the same at this time. We will update you as soon as we receive further update from them.</div>
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<div>We request you to please allow us some more time so we can assist you regarding this accordingly.</div>
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<div>We appreciate your continued cooperation and patience with us.</div>
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<div>Your Friends,</div>
<div><span dir="ltr">The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2570785