Subject: New Reply Received - Landmark Group
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 19:40:21 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Landmark Group  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/us63F-I8va3TK-BGreAxmQ~~/AALN9wA~/RgRigAWfPVcDc3BjQgpgnB_SnmAIN0Y1UhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All,<br>
<br>
Kindly note that we will arrange for the delivery to be done at the earliest as requested.<br>
<br>
Best regards, <br>
 
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<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>14/5/2021 7:55 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2516813] - Landmark Group<br>
 
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<div dir="ltr">Hi Team,</div>

<div> </div>

<div dir="ltr">Any update,</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards,</div>

<div dir="ltr">Fatma Maher.</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 11 May at 8:06 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi team<br>
<br>
Problem Statement: late delivery<br>
<br>
Order Date : Apr 28, 2021<br>
Order ID: 6302134571<br>
Tracking ID: SD001825220<br>
<br>
Assistance Required: urgent delivery<br>
 <br>
Issue Description: the customer has initiate his order since Apr 28, 2021 and till now the order has not been delivered we request you kindly arrange urgent delivery as the customer asked about his order<br>
 <br>
 <br>
Regards,</span></div>

<div dir="ltr"><span class="separator">Fatma Maher</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/tK6GY60Lo3VpYVzU5HwOeg~~/AALN9wA~/RgRigAWfPlcDc3BjQgpgnB_SnmAIN0Y1UhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2516813