Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 10:16:27 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery jihan ahmad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jihan ahmad Bot:  Hi Jihan Ahmad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9660425569 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567529409            02:13 PM, 14th May                   Fatma              
      Hi Jihan , Good afternoon , Thank you for contacting us. My name is Fatma,i will be happy to help you.           02:13 PM, 14th May                     jihan ahmad                    Hi fatima           02:14 PM, 14th May                   Fatma                   I can see that you are contacting us to know the status of your order number 9660425569           02:14 PM, 14th May                     jihan ahmad                    My order status update shows shipped since 3 days           02:14 PM, 14th May                     jihan ahmad                    Nothing received no update as well           02:14 PM, 14th May                   Fatma                   +971567529409  Is this your correct contact number?           02:14 PM, 14th May                     jihan ahmad                    Yes correct           02:15 PM, 14th May                   Fatma                   The order has been shipped and it will be delivered to you within 1-2 days           02:15 PM, 14th May      
              Fatma                   Is there anything else i can help you with?           02:15 PM, 14th May                     jihan ahmad                    Thanks fatima it takes longer than expected           02:16 PM, 14th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:16 PM, 14th May                     jihan ahmad                    But any way thank you so much           02:16 PM, 14th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2578901