Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 07:57:04 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9660575688 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565245442            11:50 AM, 14th May                     hi                    Ok           11:50 AM, 14th May                   Fatma                   Hi, Good afternoon , Thank you for contacting us. My name is Fatma,i will be happy to help you.           11:53 AM, 14th May                   Fatma                   I can see that you are contacting us to know the status of your order number 9660575688           11:54 AM, 14th May                   Fatma                   T(Item  Vertical Striped and Slogan Print Round Neck T-shirt with Short Sleeve in your order ID 9660575688 went out of stock, so we've partially shipped your order and the amount of ​ AED24.27 will be refunded back to your debit or Credit Card in 7 - 14 working days.           11:55 AM, 14th May                   Fatma                   Is there anything else i can help you with?           11:55 AM, 14th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:56 AM, 14th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2578611