Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 May 2021 08:22:41 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect shekkeeb                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shekkeeb Bot:  Hi Shekkeeb ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8259821424 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96566055714            12:20 PM, 12th May                     shekkeeb             
        Ok           12:21 PM, 12th May                   Fatma                   Hi Shekkeeb, Good afternoon , Thank you for contacting us. My name is Fatma,i will be happy to help you.           12:21 PM, 12th May                   Fatma                   I can see that you are contacting us to know the status of your order number 8259821424           12:21 PM, 12th May                     shekkeeb                    Yes           12:21 PM, 12th May                     shekkeeb                    Pls check and confirm           12:21 PM, 12th May                   Fatma                   The order is ready for pickup           12:22 PM, 12th May                   Fatma                   Is there anything else i can help you with?           12:22 PM, 12th May                     shekkeeb                    Thank you           12:22 PM, 12th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           
 12:22 PM, 12th May                     shekkeeb                    Usually it takes one day           12:22 PM, 12th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2572792