Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 May 2021 10:00:30 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4559979027 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97477566705            01:49 PM, 11th May                   Fatma                   Hi, Good afternoon , Thank you
  for contacting us. My name is Fatma,i will be happy to help you.           01:50 PM, 11th May                     hello                    Hello           01:50 PM, 11th May                     hello                    It supposed that I will receive an order today as i received a mesaage at 9AM           01:51 PM, 11th May                     hello                    I didn't receive it yet           01:51 PM, 11th May                     hello                    could please check when because I am stuck at home waiting the delivery           01:51 PM, 11th May                   Fatma                   I can see that you are contacting us to know the status of your order number 4559979027           01:53 PM, 11th May                   Fatma                   Could you please allow me 2 minutes to check your order details?           01:56 PM, 11th May                   Fatma                   Please be advised that order number (4559979027) is being processed and will arrive withi
 n 2-3 business days.           01:56 PM, 11th May                   Fatma                   Is there anything else i can help you with?           01:56 PM, 11th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:00 PM, 11th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2567386