Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 13:28:12 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect sani khan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sani khan Bot:  Hi Sani Khan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8260039740 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96566302024            05:09 PM, 10th May                     sani khan                    Sure           05:09 PM, 10th May                   Fatma                   Hi Sani , Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           05:14 PM, 10th May                   Fatma                   I can see that you are contacting us to know the status of your order number 8260039740           05:18 PM, 10th May                   Fatma                   Could you please allow me 2 minutes to check your order details?           05:21 PM, 10th May                   Fatma                   We see that you have placed your order on May 10, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           05:22 PM, 10th May                   Fatma                   Is there anything else i can help you with?           05:22 PM, 10th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:27 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2561450