Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 10:27:23 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery nana                    Bot:  Hi again! Bot:  Please enter your name Customer:  nana Bot:  Hi Nana ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  2002007292 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0201063397223            02:19 PM, 10th May                   Fatma                   Hi Nana, Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           02:21 PM, 10th May                     nana                    Good afternoon fatma           02:21 PM, 10th May                     nana                    Can we talk in arabic better ?           02:21 PM, 10th May                   Fatma                   مرحبا مساء الخير معك فاطمة,يسرني أن أساعدك.           02:22 PM, 10th May                     nana                    اهلا فاطمة شكرا           02:22 PM, 10th May                     nana                    انا كنت بستسفسر عن الاوردر اللي انا عملته النهاردة الصبح           02:22 PM, 10th May                     nana                    هو ممكن يوصل قبل العيد ولا مش هيوصل ؟           02:23 PM, 10th May                     nana                    معايا           02:24 PM, 10th May                   Fatma                   'طلبات التوصيل للكنزل تستغرق من 2-4 أيام عمل           02:24 PM, 10th May                   Fatma                   وطلبات التوصيل للمتجر من 3-4 أيام           02:24 PM, 10th May                   Fatma                   هل لديك أي إستفسار أخر؟           02:24 PM, 10th May                     nana                    يعني توصل قبل العيد ولا لا ؟           02:25 PM, 10th May                   Fatma                   من الممكن ان يتم التوصيل قبل العيد           02:26 PM, 10th May                   Fatma                   هل لديك أي إستفسار أخر؟           02:26 PM, 10th May                     nana                    شكرا           02:26 PM, 10th May                   Fatma                   كان من دواعي سروري مساعدتكم.            02:27 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2560233