Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 09:55:16 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect muhammed nishan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammed nishan Bot:  Hi Muhammed Nishan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9659425195 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566426923            01:48 PM, 10th May                     muhammed nishan                    Ok           01:48 PM, 10th May                   Fatma                   Hi Muhammed , Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           01:48 PM, 10th May                     muhammed nishan                    Hi Fatma           01:48 PM, 10th May                     muhammed nishan                    How are you           01:48 PM, 10th May                     muhammed nishan                    One of my shirt has been ordered on 8th may           01:49 PM, 10th May                     muhammed nishan                    There?           01:49 PM, 10th May                   Fatma                   9659425195 Is this your order number ?           01:50 PM, 10th May                   Fatma                   We see that you have placed your order on May 8, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           01:53 PM, 10th May                   Fatma                   Is there anything else i can help you with?           01:53 PM, 10th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:55 PM, 10th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2560024