Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 14:16:11 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery good afternoon                    Customer:  Yes Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Good Afternoon ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9659022244 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:06 PM, 09th May                   Fatma                   Hi, Good afternoon , Thank you for contacting us. My na
 me is Fatma,i will be happy to help you.           06:10 PM, 09th May                   Fatma                   I can see that you are contacting us to know the status of your order number 9659022244]           06:11 PM, 09th May                   Fatma                   971521881998   Is this your correct contact number?           06:12 PM, 09th May                   Fatma                   Your order has been confirmed and will be delivered to you within 2-3 days           06:13 PM, 09th May                   Fatma                   Is there anything else i can help you with?           06:13 PM, 09th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:16 PM, 09th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2553702