Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 12:40:34 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9658963845 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551520961            04:34 PM, 09th May                   Fatma                   Hi, Good afternoon , Thank you for contacting us. My name is Fatma,i will be happy to help you.           04:34 PM, 09th May                     hi                    Hi fatima i am looking my 2 order           04:35 PM, 09th May                     hi                    9659029550           04:35 PM, 09th May                     hi                    Its click and collect i realy looking maximum tomorrow           04:36 PM, 09th May                     hi                    Because i am traveling tomorrow night           04:36 PM, 09th May                     hi                    9658963845           04:36 PM, 09th May                   Fatma                   Thank you for sharing the order number with me           04:37 PM, 09th May                   Fatma                   Could you please allow me 2 minutes to check your order details?           04:37 PM, 09th May                   Fatma                   We see that you have placed your order on May 7, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           04:38 PM, 09th May                   Fatma                   Is there anything else i can help you with?           04:38 PM, 09th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:40 PM, 09th May                     hi                    I would really appreciate it it will be ready by tomorrow as i told u i am  traveling tomorrow night           04:40 PM, 09th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2552957