Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 11:02:37 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/1TjuMykpUSeA1XJsgxeD2A~~/AALN9wA~/RgRiePTFPVcDc3BjQgpgkkXBl2DDOA_KUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear All, <br>
<br>
Kindly be advised that the order has been delivered to the customer to the same address mentioned in the order on 4/5/2021 1:15:24 AM.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>8/5/2021 1:45 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2478918] - Delivery<br>
 
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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">Kindly deliver the order or provide us POD ASAP.</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards,</div>

<div dir="ltr">Fatma Maher.</div>

<div dir="ltr">
<div> </div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sun, 2 May at 12:24 PM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Need POD<br>
Order Date : Apr 26, 2021<br>
Order ID: 6301424846<br>
Tracking ID: SD001815045<br>
Assistance Required: Need Urgent POD<br>
Issue Description: The order was shipped from our side on 27/04/2021 and as per  shipa website the order delivered to the customer on 30/04/2021, But the customer claiming that she has not received the order, Kindly check and share with us the Proof of delivery and customer ID ASAP.<br>
<br>
Regards,<br>
Samer</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/jouy7rrKsAKOSx3tQgfFJg~~/AALN9wA~/RgRiePTFPlcDc3BjQgpgkkXBl2DDOA_KUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2478918