Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 10:29:02 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery waqar mahmood                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  waqar mahmood Bot:  Hi Waqar Mahmood ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9659663928 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971553165            02:17 PM, 09th May                     waqar mahmood                    055 3165159           02:17 PM, 09th May                   Fatma                   مرحبا وقار مساء الخير معك فاطمة,يسرني أن أساعدك.           02:18 PM, 09th May                     waqar mahmood                    English please           02:18 PM, 09th May                   Fatma                   Hi Waqar , Good afternoon , Thank you for contacting us. My name is Fatma,i will be happy to help you.           02:19 PM, 09th May                     waqar mahmood                    9659663928 my order num..   i need delivery by tomorrow           02:20 PM, 09th May                     waqar mahmood                    Can u check please           02:20 PM, 09th May                     waqar mahmood                    If possible           02:20 PM, 09th May                   Fatma                   Thank you for sharing the order number with me           02:21 PM, 09th May                   Fatma                   Could you please allow me 2 minutes to check your order details?           02:21 PM, 09th May                     waqar mahmood                    Ok           02:22 PM, 09th May                   Fatma                   Please be advised that order number (9659663928) is being processed and will arrive within 2-3 business days.           02:24 PM, 09th May                   Fatma                   We will do our best to deliver the order on the mentioned time frame i have shared with you           02:24 PM, 09th May                   Fatma                   We sincerely apologies for any inconvenience caused to you.           02:24 PM, 09th May                   Fatma                   Is there anything else i can help you with?           02:24 PM, 09th May                     waqar mahmood                    Can i get it before 16 may           02:24 PM, 09th May                     waqar mahmood                    16 may is my flight ✈️           02:25 PM, 09th May                   Fatma                   Yes, the order will be delivered before 16Th of May           02:26 PM, 09th May                   Fatma                   Is there anything else i can help you with?           02:26 PM, 09th May                     waqar mahmood                    U r working in public holidays           02:27 PM, 09th May                     waqar mahmood                    ??           02:27 PM, 09th May                   Fatma                   Yes, we do           02:28 PM, 09th May                   Fatma                   Is there anything else i can help you with?           02:28 PM, 09th May                     waqar mahmood                    Ok.. Thanks ?           02:28 PM, 09th May                   Fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:28 PM, 09th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2551806